Clipstream™ Live Support
If you are trying Clipstream Live for the first time, please follow the steps in the Quick Start page. Technical administrators and those evaluating live for commercial use will benefit by downloading the various documents. The Help Desk is available for questions that are not answered in the help pages, documentation or in the Knowledge Base.

New in version 2.5
*NEW Clipstream™ Live Events Guide
A new printable .pdf to help you set up the Clipstream Live server at an events location Read it here >>

*Clipstream™ Live Repeater Help
Feed your originating stream to one or many servers that have higher capacity bandwidth in order to take advantage of better bandwidth off-site or to syndicate regionally. Start here >>

For the Clipstream™ Live Server
New 2.5 Quick Start .pdf - Printable .pdf quick start for the Clipstream Live Server.

New 2.5 Technical Guide - Printable .pdf guide for both Clipstream Live Server and Repeater.
Help pages

Quick Start - Broadcast for the first time in demo mode by following these steps.

Embed Live in your website - Step by step, how to embed your current Clipstream Live stream into an existing page on your website.

Finding the UID - When authorizing Clipstream™ Live each install will issue a unique ID for each computer it is installed upon. Find out how to find this UID here.

Setting up Clipstream™ Live behind a firewall or router - Clipstream™ Live is a virtual server. Learn how to set it up on your router controls here.

Customizing Clipstream™ Live Playback streams - How to edit the live.ini file that is used to determine the display settings for each live stream.

Archiving video - Choose a new option in Clipstream™ Live 2.5 that enables you to archive your live video to your hard drive.

Secure your Live stream - choose to secure your stream so that only certain computers can view it OR secure your stream to prevent certain computers from viewing it.

Bandwidth calculator - Estimate the bandwidth needed for your live streams using this web calculator.

DirectX 9 Installation - You must have a Video Capturing Device (WebCam, TV Tuner, etc) and DirectX 8.1 or above installed to use Clipstream Live.

Unable to view Clipstream™ Live - If you or one of your viewers is unable to see the Clipstream™ Live applet, please go to this page.

Timing out your Live Feed - Putting in a "time out" feature in your Clipstream™ Live webcast.

Other help

Documentation - Download documentation for Clipstream Live and the Clipstream Live Repeater.

Frequently Asked Questions (FAQ) - A list of answers for frequently asked questions on Live.

Help Desk - Submit a help query to the Clipstream Help Desk. Please specify that you need help on either Clipstream Live or the Clipstream Live Repeater.

Knowledge Base - Search the current Knowledge Base. Make sure you are searching the Clipstream Live section.

Download, install and try Clipstream™ Live before deciding
Clipstream™ representatives are available to answer your questions
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